Shipping
We're as excited about your new prints as you are — and we're committed to getting them to you swiftly, securely, and sustainably. Our shipping is designed with both the planet and your convenience in mind, reaching more than 35 countries worldwide.
Global reach, local touch. For Australian customers, that starts at home. Our own Sydney-based print and framing workshop, together with partner labs in the United States, the United Kingdom, and the Netherlands, lets us print close to you — shorter shipping times, lower costs, and a smaller environmental footprint. Wherever you are, you'll receive the same result: the same premium printers, papers, inks, and framing materials in every location.
Handcrafted quality. Every order is made by hand. If you need yours urgently, get in touch and we'll do our best to prioritise it — including express or overnight upgrades where your location allows.
Actual delivery time depends on the destination; metropolitan areas generally receive their orders fastest.
Production times
- Unframed prints — normally made and shipped within 1–5 business days.
- Framed prints — typically 1–10 business days to make, plus shipping, as they're more complex handmade pieces.
Smaller sizes are produced faster; larger sizes take a little longer. Need it in a hurry? Reach out — we'll do our best to allocate extra resources to your order, offer express/overnight options, or arrange pick-up from our Sydney warehouse.
Shipping times — Open Edition
Australian orders ship from our Sydney workshop, so most are with you within a few days.
| Destination | Estimated delivery |
|---|---|
| Australia | 2–5 business days |
| United Kingdom | 1–7 business days |
| United States | 1–10 business days |
| Europe | 1–10 business days |
| Canada | 5–12 business days |
| Rest of world | 3–15 business days |
Shipping times — Limited Edition
Every limited edition print is made and hand-signed in our Sydney studio, and ships worldwide from Sydney, Australia.
| Destination | Estimated delivery |
|---|---|
| Australia (domestic) | 2–5 business days |
| New Zealand | 3–6 business days |
| Asia | 4–8 business days |
| United States | 5–10 business days |
| United Kingdom | 5–10 business days |
| Canada | 6–10 business days |
| Europe | 6–12 business days |
| Rest of world | 7–15 business days |
These are estimates only — once an order is collected, delivery is in the hands of the courier.
Packaging
Framed prints ship in double-walled boxes, wrapped in a protective sleeve with guards added to every corner, so they arrive in pristine condition. Rolled prints ship in a heavy-duty cardboard box or a tube. Giant sizes and above are usually shipped in a crate, depending on where they ship from.
Tracking
Once your order has shipped, you'll receive an estimated delivery date, online tracking, and tracking notifications by email.
Damaged in transit?
It's rare, but if any damage happens along the way, email us at hello@minusart.co within 24 hours of delivery with:
- photos of the damage,
- a photo of the front of the box showing the shipping label, and
- a photo of the back of the box.
We'll prioritise the reprint and get a replacement to you as soon as possible.
Countries we ship to
Oceania
Australia · New Zealand
North America
Canada · USA
Europe
Austria · Belgium · Bulgaria · Croatia · Cyprus · Czech Republic · Denmark · Estonia · Finland · France · Germany · Greece · Hungary · Ireland · Italy · Latvia · Lithuania · Luxembourg · Malta · Netherlands · Norway · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · Sweden · Switzerland · Turkey · United Kingdom
Asia
Japan · South Korea
