Privacy policy

Last updated: 27 May 2026

Thank you for choosing to be part of our community at Haluk & Co Pty Ltd, trading as MINUS ART (“MINUS ART”, “we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal information in a fair and lawful way.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, place an order, contact us, subscribe to our emails, or otherwise interact with our services.

This Privacy Policy applies to all customers and website visitors worldwide. MINUS ART is based in Australia, and we handle personal information in accordance with applicable Australian privacy laws. If you are located outside Australia, you may also have rights under the privacy laws of your own country.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@minusart.co.

What we collect

We may collect personal information directly from you when you:

  • place an order;

  • create an account;

  • subscribe to our mailing list;

  • contact us by email, phone, or social media;

  • request a custom order or quote;

  • enter a competition or promotion; or

  • browse or interact with our website.

The personal information we collect may include:

  • your name;

  • email address;

  • billing and shipping address;

  • phone number;

  • order details;

  • account login details if you create an account;

  • correspondence you send to us;

  • payment confirmation and transaction information;

  • IP address, browser type, device type, and usage information;

  • marketing preferences; and

  • any other information you choose to provide to us.

If you make a purchase, payment information is generally processed by third-party payment providers and not stored by us in full. We may receive limited payment-related information such as confirmation that payment was successful.

How we collect information

We collect personal information:

  • when you provide it to us directly;

  • automatically through cookies, analytics, and similar technologies;

  • through our ecommerce platform and payment providers;

  • through shipping and fulfilment partners;

  • through email marketing and advertising tools;

  • and from other third parties where relevant and permitted.

How we use your information

We may use your personal information to:

  • process and fulfil your orders;

  • arrange shipping and delivery;

  • communicate with you about your order or account;

  • process returns, refunds, and exchanges;

  • provide customer support;

  • send important service emails;

  • send marketing emails if you have opted in or where permitted by law;

  • improve our website, products, and services;

  • detect fraud or misuse;

  • comply with legal obligations; and

  • manage competitions, promotions, or custom requests.

Who we share information with

We may share personal information with trusted third parties who help us operate our business, including:

  • ecommerce and website platforms;

  • payment processors;

  • shipping and courier providers;

  • email marketing and CRM services;

  • analytics and advertising providers;

  • customer service tools;

  • and professional advisers such as accountants, lawyers, and consultants.

We may also disclose personal information:

  • where required by law;

  • to protect our rights, customers, or business;

  • in connection with a sale, merger, or restructuring of our business; or

  • where you have given us permission to do so.

We do not sell your personal information for unrelated third-party marketing purposes.

Overseas disclosures

Because we sell worldwide, your personal information may be stored or processed in countries outside Australia, including where our service providers are located. These countries may include locations where our ecommerce, analytics, payment, marketing, or shipping providers operate.

Where we disclose personal information overseas, we take reasonable steps to ensure it is handled appropriately and in accordance with this Privacy Policy.

Cookies and tracking

We use cookies and similar technologies to:

  • keep the website working properly;

  • remember your preferences;

  • analyse website traffic and performance;

  • personalise content and advertising;

  • and improve our services.

You can usually control cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

Marketing

If you subscribe to our mailing list or otherwise consent to receive marketing, we may send you emails about products, promotions, launches, or updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at hello@minusart.co.

Retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

Children

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take reasonable steps to delete it.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete, or outdated. To make a request, contact us at hello@minusart.co.

Complaints

If you believe we have mishandled your personal information, please contact us and we will try to resolve the issue promptly. If you are not satisfied with our response, you may have the right to contact the relevant privacy regulator in your country, including the Office of the Australian Information Commissioner where applicable.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, our practices, or legal requirements. The updated version will be posted on this page with a revised date.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:

Haluk & Co Pty Ltd
Trading as MINUS ART
ABN: 27 622 718 183
Email: hello@minusart.co